Social Media Crises: What We Learned & Heard

On Thursday, July 10, we hosted our monthly educational meeting, this time with the topic of Social Media Crises: How to Identify, Manage – and Avoid. The lively and interactive session featured a panel of experts: Tom Donahue of Porter Novelli, Drew Hawkins of DeMoss PR, Ashley Mowrey of Newell Rubbermaid, and Candace McCaffery of CKM Communications.

While a lot of great information was shared in the hour and a half panel and audience discussion, much can be boiled down into three key takeaways: 1) Plan ahead with a protocol in place before an incident happens; 2) act quickly but with checks and balances in place , and 3) always stay true to your brand.

See more in our Storify summary:

 

Thanks to all who came and participated. We’ll see you next month on August 14 for Social Advertising: To Facebook & Beyond!

Line-Up Announced for June 12th’s Social Shorts, Powered by PechaKucha

Our 4th Annual PechaKucha Night is just a few weeks away!  On June 12, JWT Atlanta will host Social Shorts, powered by PechaKucha, featuring the following line-up:

Title: Let Them Eat Cupcakes
Description: How Cupcakes Help to Democratize Desserts
Presenter: Nichelle Stephens, Cupcakes Take The Cake –   @niche

Title: My Little Pony: Marketing Is Magic
Description:
In 2010, Hasbro lost control of their brand. Although the My Little Pony television series and toy line was intended to target children, it found surprising popularity with adults. Hasbro could have shut the fan base down or even ignored the “bronies,” but they didn’t. Here’s the story of what happened next.
Presenter:
Holly Hefner, JWT Atlanta – @hollygrande

Title: Hooked on Story: How to Make Your Brand a Habit
Description:
With a crash course in brain science, attendees will learn what it takes to use social storytelling to attract attention in a noisy social world, bring people into their brand’s communication stream and keep their attention over time.
Presenter:
Ed King, Hooked On Story -  @StayingInDroves

Title: Finding the happily-ever-after in life and leadership
Description: This PechaKucha-style presentation was part of closing keynote session at the 2012 IABC Southern Region Conference.
Presenter: Alexander V. Taratov, Employee Communications, UPS -  @ataratov

Title: FOMO | The Mobile Device & Ad Men
Description: We use our phones as  a camera, alarm clock, board game, metronome, magazine, map, bank, GPS tracking device, bank, TV, and more. Mostly, we use them to stay connected and keep from missing out!  An unprecedented amount of Americans suffer from FOMO (fear of missing out). And every good Ad Man should be taking advantage of marketing to the mobile device.  Let’s take the next 6 minutes to understand this Ad Man’s new frontier.
Presenter: Karen Rogers-Robinson, SMMMD Consulting Inc – @SocialMMMDiva

Title: Can You Tweet Too Much? 
Description:  How social media helped to build the largest news site in the Southeast dedicated to sustainable business and environmental policy news.
Presenter: Beth Bond, Southeast Green – @BethSEGreen

TitleEmbracing the Digital Social R/Evolution
Description:
In today’s digital age typified by my “Millennial” generation, social media has quickly become the catalyzing force that drives our cross-cultural global community. Conveniently about as long as a Millennial’s attention span, my presentation explores the evolution of “global citizenry” through the lens of digital communications, the progress (and pitfalls) of having the world at your fingertips, how the world changes 140 characters at a time, and most importantly how YOU can make an impact.  Join me in taking part of the R/Evolution.
Presenter:
Stephen Fowler, Emory University Student – @stphnfwlr

Title: It’s all about giving back!
Description: The importance of incorporating a community and/or global impact component into your firm to illustrate that you actually care about the community (or world) you’re doing business in.  And why they should buy your product because after all.. you care about something OTHER THAN yourself. The slides will highlight some of our firm’s ongoing work in Haiti.
Presenter: Solomon Carter, The Fourth Man In The Fire Consulting Group

For those of you who have missed previous years’ events and haven’t heard of PechaKucha, here’s a primer:

image004PechaKucha 20×20 is a simple presentation format – 20 images, each for just 20 seconds. The images advance automatically and you talk along to the images.  (For the math-challenged like us, that means presentations are exactly 6 minutes 40 seconds long). These fast-paced presentations are fun, inspiring and sometimes amazing. PechaKucha Nights were devised in Tokyo in 2003 as an event for young designers to meet, network, and show their work in public. Today, there are events happening in hundreds of cities around the world. Learn more here.

Tickets are on sale now  - reserve yours at Eventbrite today!

About Our Sponsor
Special thanks to our sponsor and host, JWT Atlanta, for once again letting us use their fabulous space and for providing complimentary food & beverages for attendees.
JWT Atlanta is a dynamically structured unit of JWT, 300+ people strong, based in AtlantaJWT_MASTER_LOGO_RGB with offices in Dallas and Houston. Along with strategic and creative development, we also provide integrated engagement services including digital strategy, social media, media planning and buying, UX, website design/development, search and analytics – all under a single leadership team. Clients include the United States Marine Corps, U.S. Virgin Islands, Transamerica, Shell, Jiffy Lube, Quaker State, Pennzoil and FEMA, among others.

It’s Back! Our 4th Annual Social Shorts, Powered by PechaKucha

Mark your calendars and save the date: on Thursday, June 12th, we’re bringing back one of our most popular events –  and holding our meeting PechaKucha style! This year’s event will be hosted by JWT Atlanta in Buckhead.

image004For those of you who have missed previous years’ events and haven’t heard of PechaKucha, here’s a primer:

PechaKucha 20×20 is a simple presentation format where you show 20 images, each for 20 seconds. The images advance automatically and you talk along to the images.  (For the math-challenged like us, that means presentations are exactly 6 minutes 40 seconds long). These fast-paced presentations are fun, inspiring and sometimes amazing.

PechaKucha Nights were devised in Tokyo in 2003 as an event for young designers to meet, network, and show their work in public. Today, there are events happening in hundreds of cities around the world. Learn more here.

Now Accepting Submissions for our 2014 Lineup!
Want to show your stuff to Atlanta’s digital community? We’re now accepting submissions for this year’s event. Need some inspiration? Past presentation topics have included  ”Twitter: the World’s Greatest Sports Bar,” “A Rep to Protect: Managing your Online Reputation,” and “How Social Media Made Over the Fashion Industry.” Our only requirements? Make it marketing related, visual and, most of all, have fun!

Event registration is now open, so even if you don’t present, reserve your spot today!

Attend Digital Summit Atlanta (& Chance to Win a Free Ticket!)

[Guest post by Katia Herrera, Social Media Club Atlanta intern]

It’s always fun when digital professionals can get together to share our tribulations, enjoy our triumphs, get excited about the future…and of course, have a good time! Luckily for us, we get to do it in our backyard once a year at Digital Summit Atlanta.

If you’re interested in digital media and marketing, web strategies, design, startups, innovation, or emerging tech, this is the place to be. This year the Digital Summit is taking place at the Cobb Energy Performing Arts Centre on May 20-21, 2014. With more than 100 speakers – leading digital thought leaders, we want you to be part of the region’s largest digital gathering just as much as you do.

So once again, we’ve partnered with Digital Summit Atlanta to provide you, your friends, and colleagues a special discount. As you register for Digital Summit Atlanta, simply enter the promo code “SMCatl” to received $50 off any pass you wish to purchase!

Not enticing enough? You also have the chance to attend Digital Summit Atlanta for FREE! All you have to do is tweet the message below anytime between now and May 2nd and we’ll select TWO winners at random to win.

We’ll announce the winner on our Twitter feed and Facebook page on Monday, May 5.

Just tweet this to enter:

#SMCATL followers get $50 off @DigitalSummit_ & 2 lucky tweeters win free tickets! Here’s how: http://ow.ly/vZlEe  #dsum14

After all, free always tastes better (or sweeter). Good luck and we’ll see you there!

Take your Best Shot! Sign up for the 1st Annual SMCATL Cage Match

Two will enter the ring. Only one will emerge the victor. On Thursday, April 17, we’re hosting our 1st Annual Case Study Cage Match – a chance for you to fight to the finish for social media glory.

The Rules: You’ll have five minutes to spin your best story, head-to-head against the competition. Got a great social media case study, for a client or your own company/organization? Here’s your chance to share it. And, it’s not just what you say, but how you say it. PowerPoint? Meh. Video? That’s cool. Interpretative dance? Now you’re talking!

The Rest: Celebrity judges. Prizes. Food. Beer. Fun. What more do you need?
Sign up below – deadline for entry is March 31! 
Interested in sponsoring the Cage Match? Contact Brian Rudolph here.